Terms and Conditions

These Terms and Conditions set out the basis on which THE NASH provides execution work and consultation to founders and growing companies. By engaging our team or using this website, you agree to the terms below.

1. Acceptance of Terms

By engaging THE NASH, signing a proposal, or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.

2. Services Provided

THE NASH offers execution-focused services across operations, recruitment, customer support, marketing, website development, AI workflows, and systems execution. Specific scope, deliverables, and timelines are agreed on a per-engagement basis and documented in a proposal or statement of work.

3. Client Responsibilities

You agree to provide accurate information, timely access to the systems and tools required for the engagement, and responsive feedback on drafts and deliverables. Delays in providing context or approvals may affect timelines and outcomes.

4. Quotations, Orders, and Engagement Terms

Proposals and quotations are valid for the period stated on the document. An engagement begins when the proposal is countersigned or when the first invoice is paid — whichever comes first. Any change in scope will be handled through a written change request.

5. Fees and Payment Terms

Fees are as agreed in the proposal and are payable in the currency and cycle specified. Unless otherwise agreed, invoices are due within the stated payment window. Late payments may result in pausing of active work until the account is brought current.

6. Service Limitations and Disclaimers

We deliver execution and advisory work with professional care, but we do not guarantee specific business outcomes such as revenue, growth, hires closed, or search rankings. Results depend on factors outside our control, including market conditions and client-side execution.

7. Confidentiality and Data Protection

We treat client information as confidential and handle it in line with our Privacy Policy. Where an engagement requires additional protections — such as a mutual NDA — those terms will supplement, and where inconsistent override, this section.

8. Intellectual Property

On full payment of the relevant invoices, deliverables produced specifically for you become your property. Our pre-existing frameworks, templates, internal tooling, and know-how remain the property of THE NASH and may continue to be used for other clients.

9. Third-Party Tools and Services

Engagements may involve third-party platforms — hosting providers, CRMs, ad networks, AI providers, and similar. THE NASH is not responsible for outages, pricing changes, or policy changes made by those third parties, but will help you plan around them when practical.

10. Limitation of Liability

To the extent permitted by law, THE NASH will not be liable for any indirect, incidental, special, or consequential damages arising from our services. Our total liability for any claim will not exceed the fees paid for the specific service that gave rise to the claim.

11. Termination of Services

Either party may terminate an engagement with written notice as set out in the proposal. THE NASH may terminate immediately in cases of non-payment, unlawful conduct, or breach of these terms. Work completed up to the date of termination remains payable.

12. Force Majeure

Neither party will be liable for delays or failures in performance caused by events outside its reasonable control — including natural events, outages of essential infrastructure, governmental actions, or other force majeure circumstances.

13. Amendments and Updates

THE NASH may update these Terms and Conditions from time to time. The current version will always be posted on this page. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

14. Governing Law and Contact

These Terms are governed by the laws of the jurisdiction in which THE NASH is established, without regard to conflict-of-laws principles. For questions about these terms or an active engagement, contact us at hello@thenash.co.